SuzoHapp opens new factory in Toronto, Canada Celebrating the successful transition of the Bill-to-Bill® and MFL® product lines

SuzoHapp is proud to announce the opening of a brand new manufacturing facility in Toronto, Canada. This multi-million dollar investment in new manufacturing technologies, research and development and a Product Innovation Laboratory represents the successful transition of the Bill-to-Bill® banknote recyclers and MFL® bill validators within the SuzoHapp Group. 

The manufacturing facility measures over 22,000 square feet (more than 2,000 square metres). This state-of-the-art manufacturing facility is set up to cater to the increasing demand of the Bill-to-Bill® recyclers and MFL® bill validators. A team of 75+ employees within sales, marketing, engineering, and operations are focusing upon exceeding customer expectation on quality, cost, delivery and customer services.

Mr. Harald Wagemaker, Executive Vice President Sales & Marketing of Gaming and Casino EMEA at SuzoHapp, comments, “This is a key move and demonstrates our dedication to the Bill-to-Bill® recyclers and MFL® bill validators. Both product groups play major roles in global gaming. For example: The MFL® bill validators are perfect for gaming machines and the Bill-to-Bill® recyclers are an excellent fit for change and redemption machines. We are very excited that these innovations that became part of our group only last year will now be manufactured and serviced completely by ourselves”.

The following overview answers the main points that may arise for customers:

What is the future of Bill-to-Bill® and MFL® products?

Bill-to-Bill® and MFL® products are known for their best-in-class reliability, serving transportation, gaming and retail industries. Having 25,000 Bill-to-Bill® products and 300,000 MFL® units installed worldwide, SuzoHapp is committed to providing customers and end users a better experience. We have invested in new technologies, R&D team, and Innovation lab that will be used to expand our product offerings.   

How do I order Bill-to-Bill® and MFL® series of products?

Effective January 2015, SUZOHAPP is the sole manufacturer of Bill-to-Bill® and MFL® products.  Contact your SuzoHapp sales or customer service representative directly for all orders and product questions.

Why purchase from SUZOHAPP or their authorized reseller network only?

SuzoHapp has established world-class operations and owns related product technology. We are committed to providing the reliable product, any currency firmware, integration and product enhancement support.

Where do I purchase spare parts?

SuzoHapp owns all manufacturing operation and tooling. To ensure your products are defect-free, we recommend purchasing original parts only directly from SuzoHapp .

How do I get after-sales and support?

SuzoHapp service centers are fully trained to support all your needs. We provide exceptional after-sales service and enhanced product performances.